Horrible experience, horrible service and customer service. I will soon have to contact my bank as there seem to be no resolution for receiving my items from Steve Madden. I paid for 2 pairs of shoes, and I don't have no shoes. ![]() By the time I get the shoes summer will be gone. STEVE MADDEN CHAT IS NO LONGER AVAILABLE AND YOU CANNOT GET ANYONE ON THE LINE AS I HAVE TRIED MANY TIMES. Pair 2 has been sitting since may 28,2021 with only a shipping label created, no movement what so ever. And after a week of sitting only pair1 has been in transit, still have yet to receive. Problem the shoes sent shipped email on may29,2021. ![]() ![]() The shoes were back ordered and I was okay with that even though with back order I should've had the shoes already.
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